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SHIPPING POLICY

Shipping Policy

We partner with a trusted fulfillment network to ship orders efficiently and provide reliable tracking. Please read the details below for processing times, shipping rates, delivery estimates, and important shipping limitations.


Free Shipping

Free shipping is available on orders over $50.

  • Free shipping applies to U.S. Domestic Regular Shipping (when eligible).
  • Express shipping is not included in free shipping promotions.
  • International shipping is not included in free shipping promotions.

Order Processing Time

Orders are typically processed within 1–3 business days (Monday–Friday, excluding major holidays). Processing time may be longer during high-volume periods, promotions, or due to inventory verification.


Domestic Shipping (United States)

Domestic orders ship via USPS, with two service options:

  • Regular: USPS Ground Advantage (estimated 2–4 business days)
  • Express: USPS Priority (estimated 1–3 business days)

Domestic Shipping Rates (by shipment weight)

Shipping rates are calculated based on the total shipment weight:

Shipment Weight Regular (2–4 business days) Express (1–3 business days)
Up to 0.5 lbs $4.50 $9.00
0.51–0.75 lbs $5.50 $9.00
0.76–1 lb $6.50 $9.00
1.01–2 lbs $8.00 $11.00
2.01–3 lbs $10.00 $13.00
Every additional pound + $1.00 + $2.00

Important: Shipping to Alaska and Hawaii is currently unavailable. Orders cannot be shipped to U.S. military bases.


International Shipping

International orders ship via FedEx. Delivery times vary by destination, but typical delivery is 3–5 business days after shipment.

International Shipping Zones

  • Zone 1: Canada
  • Zone 2: Select European countries
  • Zone 3: Other supported international destinations

International Shipping Rates (by shipment weight)

Shipment Weight Zone 1 (Canada) Zone 2 (Europe) Zone 3 (Other)
Up to 1 lb $17.00 $18.00 $20.00
1.01–2 lbs $19.00 $20.00 $24.00
2.01–3 lbs $21.00 $23.00 $28.00
3.01–4 lbs $24.00 $26.00 $32.00
Every additional pound + $5.00 + $5.00 + $6.00

Duties & Taxes (International Orders)

International orders are shipped under Delivery Duties Unpaid (DDU) terms. This means customs duties, import taxes, and any additional fees may be charged by your local authorities upon delivery and are the responsibility of the customer.

United Kingdom Notice

For shipments to the United Kingdom, an EORI number may be required. Orders missing required import information may be delayed or placed on hold.


Tracking

Once your order ships, you will receive a tracking number (when available). Please allow up to 24–48 hours for tracking to update after the label is created.


Address Changes & Order Issues

Please double-check your shipping address at checkout. If you need to change your address, contact us as soon as possible. Once an order enters fulfillment, changes or cancellations may not be possible.


Delivery Estimates Disclaimer

Delivery times are estimates and may be affected by carrier delays, weather, customs processing (international), or peak-season congestion. We are not responsible for delays outside our control.

Free Shipping Offer

We offer FREE standard shipping on orders of $50 or more within the United States.

  • Applies automatically at checkout when the order subtotal reaches $50 USD after discounts and promotions.
  • Valid only for U.S. domestic standard shipping.
  • Express shipping upgrades are available at an additional cost.
  • International orders are not eligible for free shipping.

This offer is designed to make maintaining your daily wellness routine simple and predictable.