Last updated: February 1, 2026
Please read these Terms of Service ("Terms") carefully before using the website serenalaboratories.com operated by Serena Labs LLC ("us", "we", or "our").
By accessing or purchasing from our site, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the service.
Serena Labs LLC
848 Brickell Avenue, PH5
Miami, FL 33131
Phone: (305) 404-7902
Email: support@serenalaboratories.com
Serena Labs LLC sells wellness supplement strips including Serena Balance™ (AM strip) and Serena Glow™ (PM strip), as well as bundle combinations thereof. All products are intended for adult use only and are not intended to diagnose, treat, cure, or prevent any disease.
We reserve the right to modify or discontinue any product or service at any time without notice.
By placing an order, you represent that you are at least 18 years of age and that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our sole discretion.
Prices are listed in US Dollars and are subject to change without notice. Payment must be received in full before orders are processed.
We ship to addresses within the United States and select international destinations. Delivery times are estimates and not guarantees. Risk of loss and title for products pass to you upon delivery to the carrier. Please see our Shipping Policy for full details.
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, contact us within 30 days of delivery for a full refund, no questions asked. Please see our Refund Policy for full details.
All content on this website — including text, graphics, logos, images, and software — is the property of Serena Labs LLC and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.
The information provided on this website is for general informational purposes only. Products sold are not intended to diagnose, treat, cure, or prevent any disease. Results may vary. Individual results are not guaranteed.
This website and its content are provided "as is" without warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the maximum extent permitted by law, Serena Labs LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or website.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Miami-Dade County, Florida.
We reserve the right to update these Terms at any time. Changes are effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of the revised Terms.
If you have questions about these Terms, contact us at:
support@serenalaboratories.com | (305) 404-7902